How to modify the favcon Icon in Service Now Portal and Console

This blog explains about how to modify the 'Favcon' icon in Service Now Portal


Solution

1. Open Active Service Portals ( Service Portals -> Portals)

2. Click on 'Icon' , Select the .gif image that you wanted to use as a favcon

3. Save



Follow below steps to add favcon in Service Now Instance

1. System UI -> Images
2. Add a image , which you wanted to display as favcon
3. System Properties -> Properties
4. As shown below, click on 'Mirror' image and select the favcon image that you have uploaded in above step 2.