Wednesday, May 17, 2017

How to Enable 'Create New Filter' for anyone

Problem : Allow anyone to 'Create New' filter in Service Now

What is Filter ?

A filter is a set of conditions applied to a table in order to find and work with a subset of the data in that table. Users can apply, modify, create, and save filters. The current filter is indicated by a hierarchical list of conditions—breadcrumbs—at the top of the table. Read More


- Make sure you have 'security_admin' role associated .

- Enable 'Elevate Roles'

- Create a new ACL as per below screenshot

- Impersonate with any other role, make sure now you are able to create new filter

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