This is very common and most useful requirement when working with Service Catalog Items.
Out of box, whenever any catalog item is submitted, all the variables will be presented / shown on request item. It will be very difficult for the fulfiller who are working on respective task associated to given request item to see all the variable. fulfiller has to go back to request item and has to come back to task form again.
Requirement : Copy all the variables presented on Request Item form to Task form corresponding to the Request Item.
Implementation :
- Open the catalog item.
- Open the Work flow corresponding to catalog item.
- Open the task where you want to see all the variables.
- Select the variables that you want to see on task form, shuffle to right hand side as shown below.
Out of box, whenever any catalog item is submitted, all the variables will be presented / shown on request item. It will be very difficult for the fulfiller who are working on respective task associated to given request item to see all the variable. fulfiller has to go back to request item and has to come back to task form again.
Requirement : Copy all the variables presented on Request Item form to Task form corresponding to the Request Item.
Implementation :
- Open the catalog item.
- Open the Work flow corresponding to catalog item.
- Open the task where you want to see all the variables.
- Select the variables that you want to see on task form, shuffle to right hand side as shown below.
