This blog explains about how to invoke 'Script Include' by clicking on any 'Pickup List'
Use case : Display all the 'Configuration Items' based on selected value for 'Reported By' field on Incident form.
- Go to 'Script Includes' in 'Applications Navigator'
- Create New, Give proper name and write the logic whatever you want in your script
- Go to 'Create new Incident' form
- Right click on 'Configuration Item' label, choose 'Configure Dictionary'
- Go to 'Reference Specification' tab
- Select 'Advanced' for 'Use Reference Qualifier' list of values
- Provide correct value for 'Reference qual'
- Now, Verify the functionality , Select value for 'Reported By' and click on 'Configuration Item' pickup list, you should see only configuration items associated to 'Reported By' selected value.
Use case : Display all the 'Configuration Items' based on selected value for 'Reported By' field on Incident form.
- Go to 'Script Includes' in 'Applications Navigator'
- Create New, Give proper name and write the logic whatever you want in your script
- Go to 'Create new Incident' form
- Right click on 'Configuration Item' label, choose 'Configure Dictionary'
- Go to 'Reference Specification' tab
- Select 'Advanced' for 'Use Reference Qualifier' list of values
- Provide correct value for 'Reference qual'
- Now, Verify the functionality , Select value for 'Reported By' and click on 'Configuration Item' pickup list, you should see only configuration items associated to 'Reported By' selected value.
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