Tuesday, May 26, 2015

How to mark fields as Mandatory on any form in Service Now ?


This blog explains about how to mark specific fields as mandatory on any form in service now ?

Scenario : I want to mark 'First Name' field as mandatory on a form, that means without entering the value for 'First Name' field and user tries to submit the form, should display required validation message

Steps to accomplish


- We can achieve this by writing UI Policies on a form.

- Launch the form where you want to to write the UI Policies

- Right click on form banner menu -> Personalize -> All -> Click on 'UI Policies' tab -> Click on New

- If it is 'Eureka' version, click on 'Default' link

- Choose the table name

- Click on 'New' on 'UI Policy Actions' section as highlighted below.

- Select the field name, and set 'true' to mandatory column.

- Save , launch the form, you will notice '*' symbol for mandatory fields.





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